Text Messaging Privacy Policy
This Privacy Policy explains how The Church in the Pines ("the Church," "we," "us"), located at 3992 State Highway 27, Alexandria, MN 56308, collects, uses, and protects information when you communicate with us by text message (SMS/MMS) with any of the phone numbers the Church uses for texting through its Zoom Phone system.
1. Information we collect
When you text us or ask us to contact you by text, we collect your mobile phone number, the content of the messages you send and receive, the date and time of messages, and any information you choose to share, such as your name or the nature of your request for help.
2. How we use your information
We use this information only to respond to your request for help and to communicate with you about that request. This may include prayer requests, pastoral care, benevolence or assistance needs, event or facility questions, and follow-up on a conversation you started. We do not use your information to send marketing, promotional, fundraising, or bulk messages.
3. How we share your information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell, rent, or trade your phone number or message content. Information may be accessed only by Church staff and volunteers who need it to help you, and by the service providers who deliver our messages (such as Zoom Video Communications and wireless carriers), solely to transmit them. We may disclose information if required by law, or if we believe in good faith it is necessary to protect someone's life or safety.
4. Message retention
Messages are kept within our Zoom Phone account for as long as needed to provide care and follow-up, and in line with our records practices. You may ask us to delete your message history by contacting us at churchadmin@tcitp.org.
5. Security
We use reasonable administrative and technical safeguards to protect your information, including limiting SMS access to authorized staff with secured accounts. No method of electronic transmission is completely secure, so please avoid texting highly sensitive information such as financial account numbers or Social Security numbers.
6. Your choices
You can stop receiving text messages at any time by replying STOP. You will receive one final message confirming you have been unsubscribed from that number; contact us to be removed from all Church numbers at once. Reply HELP for assistance, or contact us at churchadmin@tcitp.org or 320.760.6190. Opting out of texts does not affect any other way you choose to connect with the Church.
7. Children
Our text messaging service is intended for adults. We do not knowingly collect information by text from children under 13. If a parent or guardian believes a child has texted us, please contact us and we will delete the information.
8. Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.
9. Contact us
The Church in the Pines 3992 State Highway 27, Alexandria, MN 56308 320.760.6190 · churchadmin@tcitp.org · https://tcitp.org
SMS Terms of Service
The Church in the Pines – Text Messaging Terms of Service Effective date: November 10, 2026
These Terms govern text messages (SMS/MMS) exchanged with The Church in the Pines ("the Church"), from any of the phone numbers the Church uses for texting through its Zoom Phone system. By texting us or asking us to contact you by text, you agree to these Terms and to our SMS Privacy Policy at [Privacy Policy URL].
1. Program description
The Church in the Pines Care Text Line lets individuals who request help communicate with Church staff and pastors by text. Messages relate only to your request, such as prayer, pastoral care, benevolence or assistance, and questions about Church events or facilities. Messages are personal, one-to-one conversations. We do not send marketing, promotional, fundraising, or bulk messages.
2. How you opt in
You consent to receive texts from us when you text our number first, or when you ask a Church staff member, by phone, in person, or on a form, to contact you by text. Consent is not a condition of receiving help or participating in Church life; you can always reach us by phone or email instead.
3. Message frequency
Message frequency varies based on your conversation with us. We text only in response to, or in follow-up on, your request.
4. Costs
Message and data rates may apply, based on your wireless plan. The Church does not charge for text messages.
5. Opting out
You can cancel at any time by replying STOP to any message. You will receive one final message confirming you have been unsubscribed. The Church texts from several phone numbers, and STOP opts you out of the number you replied to. To stop texts from every Church number, contact us at churchadmin@tcitp.org or 320.760.6190 and we will opt you out of all of them. To opt back in, text START or UNSTOP to the number you opted out of.
6. Help
Reply HELP to any message for assistance, or contact us at churchadmin@tcitp.org or 320.760.6190.
7. Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed.
8. Your phone number
You confirm that you are the account holder or an authorized user of the mobile number you use to text us. If you change or give up that number, please reply STOP before doing so or let us know.
9. Not for emergencies
Our text line is not monitored around the clock and is not an emergency service. If you or someone else is in danger, call 911. For a mental health crisis, call or text 988.
10. Acceptable use
Please do not use the text line to send threatening, abusive, or unlawful content. The Church may stop responding to a number that is used this way.
11. Privacy
Your information is handled according to our SMS Privacy Policy at [Privacy Policy URL]. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
12. Changes
We may update these Terms from time to time. Changes take effect when posted on this page with a new effective date.
13. Contact us
The Church in the Pines 3992 State Highway 27, Alexandria, MN 56308 320.760.6190 · churchadmin@tcitp.org · https://tcitp.org
1. Information we collect
When you text us or ask us to contact you by text, we collect your mobile phone number, the content of the messages you send and receive, the date and time of messages, and any information you choose to share, such as your name or the nature of your request for help.
2. How we use your information
We use this information only to respond to your request for help and to communicate with you about that request. This may include prayer requests, pastoral care, benevolence or assistance needs, event or facility questions, and follow-up on a conversation you started. We do not use your information to send marketing, promotional, fundraising, or bulk messages.
3. How we share your information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We do not sell, rent, or trade your phone number or message content. Information may be accessed only by Church staff and volunteers who need it to help you, and by the service providers who deliver our messages (such as Zoom Video Communications and wireless carriers), solely to transmit them. We may disclose information if required by law, or if we believe in good faith it is necessary to protect someone's life or safety.
4. Message retention
Messages are kept within our Zoom Phone account for as long as needed to provide care and follow-up, and in line with our records practices. You may ask us to delete your message history by contacting us at churchadmin@tcitp.org.
5. Security
We use reasonable administrative and technical safeguards to protect your information, including limiting SMS access to authorized staff with secured accounts. No method of electronic transmission is completely secure, so please avoid texting highly sensitive information such as financial account numbers or Social Security numbers.
6. Your choices
You can stop receiving text messages at any time by replying STOP. You will receive one final message confirming you have been unsubscribed from that number; contact us to be removed from all Church numbers at once. Reply HELP for assistance, or contact us at churchadmin@tcitp.org or 320.760.6190. Opting out of texts does not affect any other way you choose to connect with the Church.
7. Children
Our text messaging service is intended for adults. We do not knowingly collect information by text from children under 13. If a parent or guardian believes a child has texted us, please contact us and we will delete the information.
8. Changes to this policy
We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.
9. Contact us
The Church in the Pines 3992 State Highway 27, Alexandria, MN 56308 320.760.6190 · churchadmin@tcitp.org · https://tcitp.org
SMS Terms of Service
The Church in the Pines – Text Messaging Terms of Service Effective date: November 10, 2026
These Terms govern text messages (SMS/MMS) exchanged with The Church in the Pines ("the Church"), from any of the phone numbers the Church uses for texting through its Zoom Phone system. By texting us or asking us to contact you by text, you agree to these Terms and to our SMS Privacy Policy at [Privacy Policy URL].
1. Program description
The Church in the Pines Care Text Line lets individuals who request help communicate with Church staff and pastors by text. Messages relate only to your request, such as prayer, pastoral care, benevolence or assistance, and questions about Church events or facilities. Messages are personal, one-to-one conversations. We do not send marketing, promotional, fundraising, or bulk messages.
2. How you opt in
You consent to receive texts from us when you text our number first, or when you ask a Church staff member, by phone, in person, or on a form, to contact you by text. Consent is not a condition of receiving help or participating in Church life; you can always reach us by phone or email instead.
3. Message frequency
Message frequency varies based on your conversation with us. We text only in response to, or in follow-up on, your request.
4. Costs
Message and data rates may apply, based on your wireless plan. The Church does not charge for text messages.
5. Opting out
You can cancel at any time by replying STOP to any message. You will receive one final message confirming you have been unsubscribed. The Church texts from several phone numbers, and STOP opts you out of the number you replied to. To stop texts from every Church number, contact us at churchadmin@tcitp.org or 320.760.6190 and we will opt you out of all of them. To opt back in, text START or UNSTOP to the number you opted out of.
6. Help
Reply HELP to any message for assistance, or contact us at churchadmin@tcitp.org or 320.760.6190.
7. Carrier disclaimer
Wireless carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and is not guaranteed.
8. Your phone number
You confirm that you are the account holder or an authorized user of the mobile number you use to text us. If you change or give up that number, please reply STOP before doing so or let us know.
9. Not for emergencies
Our text line is not monitored around the clock and is not an emergency service. If you or someone else is in danger, call 911. For a mental health crisis, call or text 988.
10. Acceptable use
Please do not use the text line to send threatening, abusive, or unlawful content. The Church may stop responding to a number that is used this way.
11. Privacy
Your information is handled according to our SMS Privacy Policy at [Privacy Policy URL]. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
12. Changes
We may update these Terms from time to time. Changes take effect when posted on this page with a new effective date.
13. Contact us
The Church in the Pines 3992 State Highway 27, Alexandria, MN 56308 320.760.6190 · churchadmin@tcitp.org · https://tcitp.org